Please allow up to 24 hours for a response – we are human beings and like you we need our sleep!
Use this form if you’re having difficulty with a download, opening your ebook or media file, or a billing problem.
Please help us help you by providing as much information as you can.
- If you have a receipt number, please send that.
- If you used a different email address for paypal, please tell us what it is
- If your login is not working, please explain what you are doing and at what point it does not work
- If a page does not load or is broken, tell us exactly what page it is and HOW it is broken
- If a product will not open, tell EXACTLY what product it is and any error message you might get
All of these things will help us diagnose the problem and resolve it quickly for you.
Please help us help you by being specific.